Managing knowledge to improve social care

The SCIE e-learning programme ‘Managing knowledge to improve social care’, co-authored by Surepoint, is now available at

This e-learning programme sets out to help front line social workers gain a basic understanding of the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible.

Modules include:

A day in the life
Day to day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are.

Types of knowledge
The knowledge cycle and framework

How do I organise my knowledge?
Explores the different ways in which knowledge may be organised and accessed

When knowledge gaps occur
Strategies for managing deficiencies in organising and managing knowledge

Sharing knowledge in teams
Strategies for improving knowledge managing in teams

Using technology to improve knowledge sharing
Choosing appropriate technology from the range available

Knowledge beyond the team
Approaches to locating external knowledge resources and building a personal list

Knowledge is our business
Identifying the culture enabling knowledge sharing

Social care 2.0 – Innovation through technology
Web 2.0 and user centred practice

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